In this course students engage in a detailed examination of a series of case studies to focus on managerial dilemmas faced by public managers. In doing this, they can draw on their practical experience and prior studies to identify key issues and suggest alternative means of addressing the challenges involved. This provides them with an opportunity to link theory with practice in developing skills in analysis, problem-solving and providing advice. It also provides them with an opportunity to critically reflect on their own experiences in the workplace, including considering how they go about identifying and addressing dilemmas in different contexts.

Cases are selected to reflect critical challenges in managing in the public sector. This includes focusing on defining and clarifying organisational missions and goals, understanding the relationship between public managers and their authorizing environments, and developing organisational capabilities.  Such issues present very differently in different contexts, providing students with an excellent opportunity to share experiences and learn from other members of the class.

The course comprises interactive syndicate work related to each case and also to the final projects that students produce as part of their assessment.

During the course, it is envisaged that students will develop the capacity

1.  to understand important concepts and principles of public sector management;
2.  to confidently apply theory to practice;
3.  to devise alternative courses of action, based on conceptual understanding and professional expertise, to address complex managerial dilemmas;
4.  to choose between different courses of action using relevant criteria;
5. to provide a convincing rationale for suggested proposals;
6.  to work productively in diverse groups; and
7.  to present ideas competently in class and in written assignments.

Assessment is comprised of two 1500 word responses to set case studies (30% each) and one 2500 final project (40%) which draws on the students practical experience.

Class contact time: Five days 9.00AM-4.00PM and a half day introductory workshop

Delivery Mode:

The course is taught on-campus via intensive delivery. This includes a half day workshop which will help students develop their case analysis and writing skills.