Web 2.0 and social networking have created a demand for rapid access to information in commercial and not-for-profit organisations. Government 2.0 provides open access and greater involvement in the decision making of government. Smart phones and tablet computers using wireless networks allow mobile access to cloud computing resources world wide. This poses a challenge for organisations to provide access and input, while maintaining the security and integrity of records, and the privacy of personal information. This course investigates how traditional records management techniques and document formats have been adapted to the Internet era.

The use of web technology for practical e-commerce and e-publishing applications is emphasised using case studies, standards and guidelines of real organisations. Emphasis is placed on the information needs of Australian government agencies, but is also applicable to the private sector. This course identifies the steps that can be taken to accelerate the uptake of electronic documents by government, in conjunction with small and medium-sized enterprises. It enables the participant to learn practical skills for incorporating e-commerce into their organisation. The focus is on document representation, knowledge discovery, storage and retrieval.

More information is on the course web page: http://cs.anu.edu.au/courses/COMP7420/.

This course is offered subject to sufficient enrolments.

Upon completion of this course, the student will be able to do the following:

1. Describe the use of electronic documents, the recordkeeping framework, processes and systems in an organisation (SFIA Level 3).

2. Evaluate options and make recommendations for the use of electronic documents, recordkeeping frameworks, processes and systems in an organisation (SFIA Level 5).

• 24% Contributions to the 6 weekly discussion forums

• 76% Two assignments, due in weeks three and six, 38% each.

An undergraduate degree.

Access to computer and internet